§ 21 — Conditions of ride‑hail service licences

21.—(1) In granting a ride‑hail service licence to any person, the LTA may impose any conditions that the LTA considers requisite or expedient having regard to the purposes of this Act.(2) In particular, in granting a ride‑hail service licence to a provider of the ride‑hail service, the LTA may impose conditions —(a)

fixing the construction or type of motor vehicles which may be made available, through the ride‑hail service authorised by the licence, to carry out any on‑demand passenger transport service related to the ride‑hail service;

(b)

fixing the maximum or minimum number, or both, of authorised drivers with whom the licensee, during the validity period of the licence or any part of that period, may have a participating driver agreement;

(c)

requiring the licensee —(i)

to appoint, and ensure that at all times there is appointed, one or more persons in Singapore authorised by the licensee to accept on the licensee’s behalf service of notices and other documents under this Act; and

(ii)

to provide the name, address and contact details of the person or persons appointed as required by sub‑paragraph (i);

(d)

requiring the licensee —(i)

to nominate, and ensure that at all times there is nominated, one or more representatives each of whom satisfy the prescribed qualifications; and

(ii)

to provide the name, address and contact details of the representative or representatives so nominated;

(e)

requiring the provision of a performance bond, guarantee or any other form of security of such amount and on such terms and conditions as the LTA may determine —(i)

to secure compliance by the licensee with any condition attached to the licence or any code of practice applicable to the licensee; or

(ii)

to meet any financial penalty arising out of any regulatory action started or likely to start against the licensee, or both;

(f)

requiring the licensee to undergo (at its own cost) such audit as the LTA may require to ascertain the licensee’s compliance with —(i)

the provisions of the Act or a code of practice applicable to the licensee;

(ii)

the conditions of the ride‑hail service licence granted to that licensee; or

(iii)

a direction given under this Act or an emergency directive;

(g)

requiring the licensee to comply with applicable codes of practice;

(h)

relating to the basic terms that must be in a participating driver agreement between the licensee and an authorised driver with whom the licensee has to provide the ride‑hail service authorised by the licence, including a term for payment, within a maximum period prescribed, to that authorised driver the fares or reward for carrying out the on‑demand passenger transport services to which the ride‑hail service relates;

(i)

concerning insurance requirements relating to the provision of the ride‑hail service by the licensee; or

(j)

controlling and restricting, directly or indirectly, the creation, holding or disposal of shares in the licensee, or of interests in the undertaking of the licensee or any part of the undertaking.

(3) An audit mentioned in subsection (2)(f) must be carried out by authorised officers, other officers of the LTA or such qualified individuals approved by the LTA for that purpose.

—(1) In granting a ride‑hail service licence to any person, the LTA may impose any conditions that the LTA considers requisite or expedient having regard to the purposes of this Act.

(2) In particular, in granting a ride‑hail service licence to a provider of the ride‑hail service, the LTA may impose conditions —(a)

fixing the construction or type of motor vehicles which may be made available, through the ride‑hail service authorised by the licence, to carry out any on‑demand passenger transport service related to the ride‑hail service;

(b)

fixing the maximum or minimum number, or both, of authorised drivers with whom the licensee, during the validity period of the licence or any part of that period, may have a participating driver agreement;

(c)

requiring the licensee —(i)

to appoint, and ensure that at all times there is appointed, one or more persons in Singapore authorised by the licensee to accept on the licensee’s behalf service of notices and other documents under this Act; and

(ii)

to provide the name, address and contact details of the person or persons appointed as required by sub‑paragraph (i);

(d)

requiring the licensee —(i)

to nominate, and ensure that at all times there is nominated, one or more representatives each of whom satisfy the prescribed qualifications; and

(ii)

to provide the name, address and contact details of the representative or representatives so nominated;

(e)

requiring the provision of a performance bond, guarantee or any other form of security of such amount and on such terms and conditions as the LTA may determine —(i)

to secure compliance by the licensee with any condition attached to the licence or any code of practice applicable to the licensee; or

(ii)

to meet any financial penalty arising out of any regulatory action started or likely to start against the licensee, or both;

(f)

requiring the licensee to undergo (at its own cost) such audit as the LTA may require to ascertain the licensee’s compliance with —(i)

the provisions of the Act or a code of practice applicable to the licensee;

(ii)

the conditions of the ride‑hail service licence granted to that licensee; or

(iii)

a direction given under this Act or an emergency directive;

(g)

requiring the licensee to comply with applicable codes of practice;

(h)

relating to the basic terms that must be in a participating driver agreement between the licensee and an authorised driver with whom the licensee has to provide the ride‑hail service authorised by the licence, including a term for payment, within a maximum period prescribed, to that authorised driver the fares or reward for carrying out the on‑demand passenger transport services to which the ride‑hail service relates;

(i)

concerning insurance requirements relating to the provision of the ride‑hail service by the licensee; or

(j)

controlling and restricting, directly or indirectly, the creation, holding or disposal of shares in the licensee, or of interests in the undertaking of the licensee or any part of the undertaking.

(3) An audit mentioned in subsection (2)(f) must be carried out by authorised officers, other officers of the LTA or such qualified individuals approved by the LTA for that purpose.