s 18 Directions affecting licensees
18.—(1) The Authority may give directions to be observed by licensees for or in respect of the following matters:(a) the extent, hours and general level of the services to be provided by licensees; (b) the extension of the operating hours of the services provided by the licensees; (c) the maintenance and operation of the rapid transit system; (d) the provision of travel information systems and directional signs for the purpose of ensuring integration of rapid transit systems with transport services and facilities and developments surrounding the respective rapid transit systems operated by licensees so as to enhance railway passenger services; (e) the security and safety of persons who use or who are engaged in any work on the rapid transit system; and (f) any other matters affecting the interests of the public in connection with the services provided by licensees.[21/2010] (2) Any direction given under subsection (1) —(a) may require the licensee concerned (according to the circumstances of the case) to do, or to refrain from doing, the things that are specified, or are of a description specified, in the direction; (b) takes effect at the time, being the earliest practicable time, that is determined by or under that direction; and (c) may be revoked at any time by the Authority. (3) Before giving any direction to any licensee under subsection (1), the Authority —(a) must give notice to the licensee —(i) informing the licensee of the proposed direction and setting out its effect; and (ii) specifying the time within which representations or objections to the proposed direction may be made by the licensee in connection with the proposed direction, unless the Authority, in respect of any particular direction, considers that it is not practicable or desirable that such notice be given; and (b) must consider any representations or objections which are duly made by the licensee under paragraph (a)(ii). (4) Every licensee must comply with every direction given to it by the Authority under this section.