Lufthansa AG has infringed Article 8(1) of the code of conduct for CRSs by indirectly linking the use of START Amadeus with the receipt of a commission or other incentive.
The period of the infringement is from 1 January 1997 until 31 December 1997, as far as incentives to corporate clients are concerned, and, as far as travel agents more generally are concerned, from 1 July 1997 until 30 June 1998. In the case of the passenger discount, the period ran from 1 January 1998 until 30 June 1998.