Feedback mechanism
Article 8a
1. Each Member State shall ensure that an effective, simple and accessible procedure is in place, building, where possible, on existing structures, to handle feedback from RIS users arising from the application of this Directive. 2. The handling of feedback from RIS users shall be carried out in a manner which avoids conflicts of interest. The handling of feedback shall be impartial and transparent and shall duly respect the right to freely conduct business. 3. Feedback from RIS users shall be submitted through the European RIS Environment and be transmitted to the relevant Member States. Member States shall ensure that RIS users and other relevant stakeholders are informed of where and how to submit feedback. 4. Member States shall ensure that feedback from RIS users is handled in a timely and appropriate manner and that the information on its follow-up is provided through the European RIS Environment. 5. The European RIS Environment shall inform the Commission, on an annual basis, of the amount of feedback received and of the way that the feedback was handled.