Individual applications for reuse of documents
Article 7
1. Where an individual application for reuse is necessary, the Commission services shall clearly indicate this in the relevant document or notice pointing to it and provide an address to which the application is to be submitted. 2. Individual applications for reuse shall be handled promptly by the relevant Commission service. An acknowledgement of receipt shall be submitted to the applicant. Within 15 working days from registration of the application, the Commission service or the Publications Office shall either allow reuse of the document requested and, where relevant, provide a copy of the document, or, in a written reply, indicate the total or partial refusal of the application, stating the reasons. 3. Where an application for reuse of a document concerns a very long document, a very large number of documents or the application needs to be translated, the time limit provided for in paragraph 2 may be extended by 15 working days, provided that the applicant is notified in advance and that detailed reasons for the extension are given. 4. Where an application for reuse of a document is refused, the Commission service or the Publications Office shall inform the applicant of the right to bring an action before the Court of Justice of the European Union or to lodge a complaint with the European Ombudsman, under the conditions laid down in Articles 263 and 228, respectively, of the Treaty on the Functioning of the European Union. 5. Where a refusal is based on point (b) of Article 2(2) of this Decision, the reply to the applicant shall include a reference to the natural or legal person who is the rightholder, where known, or alternatively to the licensor from which the Commission has obtained the relevant material, where known.