Regulation (EU) No 181/2011 Article 23

Exemptions

Article 23

1. Articles 19 and 21 shall not apply to passengers with open tickets as long as the time of departure is not specified, except for passengers holding a travel pass or a season ticket. 2. Point (b) of Article 21 shall not apply where the carrier proves that the cancellation or delay is caused by severe weather conditions or major natural disasters endangering the safe operation of bus or coach services.

Read the full instrument → · Read this in context: CHAPTER IV — PASSENGER RIGHTS IN THE EVENT OF CANCELLATION OR DELAY →

Other provisions in CHAPTER IV — PASSENGER RIGHTS IN THE EVENT OF CANCELLATION OR DELAY

Compiled from an official source version. Later amendments or repeals may not be reflected; the official text prevails. · Read the official text ↗ · Data as of 2026-07-04

CitationArticle 23 of Regulation (EU) No 181/2011 (LawPlayer, data as of 2026-07-04)

What to look at next

Regulation (EU) No 181/2011, full textChapter navigation and full text, so you can read this section in contextEuropean Union legislation EU Legal Acts by type and yearGrouped by instrument type and year of enactment, so you can find others of the same kindBrowse by type and year CHAPTER IV — PASSENGER RIGHTS IN THE EVENT OF CANCELLATION OR DELAY — read this in contextThe surrounding text of the act in order, so you can see what comes before and afterChapters and sections