ANNEX IISupplementary provisions
ANNEX II MODULE 2: INDIVIDUALS, HOUSEHOLDS AND THE INFORMATION SOCIETY 1. SUBJECTS AND THEIR CHARACTERISTICS (a) The subjects to be covered for the reference year 2012, selected from the list in Annex II to Regulation (EC) No 808/2004, are: — access to and use of ICTs by individuals and/or in households, — use of the Internet and other electronic networks for different purposes by individuals and/or in households, — ICT competence and skills, — barriers to the use of ICT and the Internet, — use of ICT by individuals to exchange information and services with governments and public administrations (e-government), — access to and use of technologies enabling connection to the Internet or other networks from anywhere at any time (ubiquitous connectivity). (b) The following characteristics are to be collected: Access to and use of ICT by individuals and/or in households Characteristics to be collected for all households: — access at home to a computer, — access at home to the Internet (by any device), regardless of whether it is used. Characteristics to be collected for households with Internet access: — type of broadband connection used to access the Internet at home: DSL (e.g. ADSL, SHDSL, VDSL), — type of broadband connection used to access the Internet at home: wired fixed (e.g. cable, optical fibre, Ethernet, PLC), — type of broadband connection used to access the Internet at home: fixed wireless (e.g. satellite, public WiFi), — type of broadband connection used to access the Internet at home: connection to mobile phone network (at least 3G, e.g. UMTS) via a handset, — type of broadband connection used to access the Internet at home: connection to mobile phone network (at least 3G, e.g. UMTS) via a card or USB key, — type of connection used to access the Internet at home: dial-up access over normal telephone line or ISDN, — type of connection used to access the Internet at home: mobile narrowband (less than 3G, e.g. 2G+/GPRS, used by mobile phone or modem in laptop). Characteristics to be collected for all individuals: — most recent computer use at home, at work or any other place (within the last 3 months; between 3 months and a year ago; more than 1 year ago; never used a computer), — mobile phone or smart phone use in the last 3 months. Characteristics to be collected for individuals having used a computer in the last 3 months: — average frequency of computer use (every day or almost every day; at least once a week (but not every day); at least once a month (but not every week); less than once a month. Characteristics to be collected for individuals having used a mobile phone or smart phone in the last 3 months and who are employees or self-employed (including family workers): — (optional) mobile phone or smart phone usage in the last 3 months for professional purposes (to perform work-related tasks). Use of the Internet for different purposes by individuals and/or in households Characteristics to be collected for all individuals: — most recent Internet use (within the last 3 months; between 3 months and a year ago; more than 1 year ago; never used the Internet). Characteristics to be collected for individuals having used the Internet: — most recent Internet commerce activity (buying or ordering goods or services, excluding manually typed e-mails, SMS, MMS) for private use (within the last 3 months; between 3 months and a year ago; more than 1 year ago; never bought or ordered). Characteristics to be collected for individuals having used the Internet in the last 3 months: — average frequency of Internet use in the last 3 months (every day or almost every day; at least once a week (but not every day); at least once a month (but not every week); less than once a month), — Internet usage in the last 3 months for private purposes for sending and/or receiving e-mail, — Internet usage in the last 3 months for private purposes for telephoning over the Internet, video calls (via webcam) over the Internet, — Internet usage in the last 3 months for private purposes for posting messages to chat sites, social networking sites, blogs, newsgroups or online discussion forums, use of instant messaging, — Internet usage in the last 3 months for private purposes for reading or downloading online news, newspapers or news magazines, — Internet usage in the last 3 months for private purposes for finding information about goods or services, — Internet usage in the last 3 months for private purposes for listening to web radio or watching web television, — Internet usage in the last 3 months for private purposes for playing or downloading games, images, films or music, — Internet usage in the last 3 months for private purposes for uploading self-created content (text, photos, videos, music, software, etc.) to any website to be shared, — Internet usage in the last 3 months for private purposes for creating websites or blogs, — Internet usage in the last 3 months for private purposes for making an appointment with a practitioner via a website (e.g. of a hospital or a health care centre), — Internet usage in the last 3 months for private purposes for using services related to travel or travel-related accommodation, — Internet usage in the last 3 months for private purposes for selling goods or services, e.g. via auctions, — Internet usage in the last 3 months for private purposes for Internet banking. Characteristics to be collected for individuals having used the Internet in the last 3 months for private purposes for playing or downloading games, images, films or music: — Internet usage in the last 3 months for private purposes for playing networked games with other persons. Characteristics to be collected for individuals having used the Internet for commerce activities for private use in the last 12 months: — Internet usage for ordering food or groceries in the last 12 months, — Internet usage for ordering household goods in the last 12 months, — Internet usage for ordering medicine in the last 12 months, — Internet usage for ordering films or music in the last 12 months, — Internet usage for ordering books, magazines or newspapers (including e-books) in the last 12 months, — Internet usage for ordering e-learning material in the last 12 months, — Internet usage for ordering clothes or sports goods in the last 12 months, — Internet usage for ordering video gaming software and upgrades in the last 12 months, — Internet usage for ordering other computer software and upgrades in the last 12 months, — Internet usage for ordering computer hardware in the last 12 months, — Internet usage for ordering electronic equipment (including cameras) in the last 12 months, — Internet usage for ordering telecommunication services (e.g. TV, broadband subscriptions, fixed line or mobile phone subscriptions, uploading money on prepaid phone cards) in the last 12 months, — Internet usage for purchasing shares, insurance policies and other financial services in the last 12 months, — Internet usage for ordering holiday accommodation (hotels, etc.) in the last 12 months, — Internet usage for ordering other travel arrangements (transport tickets, car hire, etc.) in the last 12 months, — Internet usage for ordering tickets for events in the last 12 months, — Internet usage for ordering other goods or services in the last 12 months, — use of handheld device for ordering goods or services over the Internet in the last 12 months (connection to web browser or web app; excluding SMS, MMS and manually typed e-mails), — goods or services bought or ordered in the last 12 months from national sellers, — goods or services bought or ordered in the last 12 months from sellers from other EU countries, — goods or services bought or ordered in the last 12 months from sellers from the rest of the world, — goods or services bought or ordered in the last 12 months: country of origin of sellers not known. Characteristics to be collected for individuals having used the Internet via a handheld device for commerce activities for private use in the last 12 months: — use of handheld device for ordering digital content (downloaded or accessed from website or web app; e.g. films, music, e-books, e-newspapers, games, paid applications for mobile phone or other handheld device) over the Internet in the last 12 months, — use of handheld device for ordering physical goods (e.g. electronics, clothes, toys, food, groceries, books, CD/DVDs) over the Internet in the last 12 months, — use of handheld device for ordering services (e.g. transport services, tickets for events, insurance) over the Internet in the last 12 months. ICT competence and skills Characteristics to be collected for individuals having ever used a computer: — computer skills for copying or moving a file or folder, — computer skills for using copy and paste tools to duplicate or move information within a document, — computer skills for using basic arithmetical formulas in a spreadsheet, — computer skills for compressing (or zipping) files, — computer skills for connecting and installing new devices, e.g. a modem, — computer skills for writing a computer program using a specialised programming language, — computer skills for transferring files between computer and other devices (from digital camera or from/to mobile phone, mp3/mp4 player), — (optional) computer skills for modifying or verifying the configuration parameters of software applications (except Internet browsers), — computer skills for creating electronic presentations with presentation software (e.g. slides) including e.g. images, sound, video or charts, — computer skills for installing a new or replacing an old operating system. Barriers to the use of ICT and the Internet Characteristics to be collected for households without access to the Internet at home: — reason for not having access to the Internet at home: have access to Internet elsewhere, — reason for not having access to the Internet at home: do not need Internet (because not useful, not interesting, etc.), — reason for not having access to the Internet at home: equipment costs too high, — reason for not having access to the Internet at home: access costs too high (telephone, DSL subscription etc.), — reason for not having access to the Internet at home: lack of skills, — reason for not having access to the Internet at home: privacy or security concerns, — reason for not having access to the internet at home: broadband Internet is not available in our area, — reason for not having access to the Internet at home: physical or sensorial disability, — reason for not having access to the Internet at home: none of the above, but other. Use of ICT by individuals to exchange information and services with governments and public administrations (e-government) Characteristics to be collected for individuals having used the Internet in the last 12 months: — Internet usage in the last 12 months for private purposes for obtaining information from public authorities’ websites, — Internet usage in the last 12 months for private purposes for downloading official forms from public authorities’ websites, — Internet usage in the last 12 months for private purposes for sending filled-in forms to public authorities. Characteristics to be collected for individuals who have not sent filled-in forms to public authorities over the Internet for private purposes in the last 12 months: — reason for not sending filled-in forms to public authorities over the Internet: did not need to submit any official forms. Characteristics to be collected for individuals who have not sent filled-in forms to public authorities over the Internet for private purposes in the last 12 months and who have not given the reason they had no need to submit any official forms: — reason for not sending filled-in forms to public authorities over the Internet: there was no such website service available, — reason for not sending filled-in forms to public authorities over the Internet: technical failure of website while filling in or sending the form, — reason for not sending filled-in forms to public authorities over the Internet: lack of skills or knowledge (e.g. did not know how to use website or use was too complicated), — reason for not sending filled-in forms to public authorities over the Internet: concerns about protection and security of personal data, — reasons for not sending filled-in forms to public authorities over the Internet: none of the above, but other. Access to and use of technologies enabling connection to the Internet or other networks from anywhere at any time (ubiquitous connectivity) Characteristics to be collected for individuals having used the Internet in the last 3 months: — type of portable computer used to access the Internet away from home or work in the last 3 months: laptop, notebook or netbook, — type of portable computer used to access the Internet away from home or work in the last 3 months: tablet computer (with touch screen), — non-use of laptop, notebook, netbook or tablet computer to access the Internet away from home or work in the last 3 months, — type of handheld device used to access the Internet away from home or work in the last 3 months: mobile phone or smart phone, — type of handheld device used to access the Internet away from home or work in the last 3 months: other handheld device (e.g. PDA, MP3 player, e-book reader, handheld games console; excluding tablet computer), — non-use of handheld device (neither mobile phone nor smart phone nor any other handheld device) to access the Internet away from home or work in the last 3 months. Characteristics to be collected for individuals having used a portable computer to access the Internet away from home or work in the last 3 months: — type of network used to connect the portable computer to the Internet away from home or work in the last 3 months: mobile phone network, using USB key or card (e.g. integrated SIM card), — type of network used to connect the portable computer to the Internet away from home or work in the last 3 months: wireless network (e.g. WiFi), — average frequency of accessing the Internet using a portable computer away from home or work in the last 3 months (every day or almost every day; at least once a week (but not every day); less than once a week). Characteristics to be collected for individuals having used a handheld device to access the Internet away from home or work in the last 3 months: — type of network used to connect the handheld device to the Internet away from home or work in the last 3 months: mobile phone network (e.g. GPRS, UMTS), — type of network used to connect the handheld device to the Internet away from home or work in the last 3 months: mobile phone network and broadband connection (at least 3G, e.g. UMTS), — type of network used to connect the handheld device to the Internet away from home or work in the last 3 months: wireless network (e.g. WiFi), — average frequency of accessing the Internet using a handheld device away from home or work in the last 3 months (every day or almost every day; at least once a week (but not every day); less than once a week). — Internet usage via a handheld device in the last 3 months for private purposes for sending and/or receiving e-mail, — Internet usage via a handheld device in the last 3 months for reading or downloading online news, newspapers, news magazines, — Internet usage via a handheld device in the last 3 months for private purposes for reading or downloading online books or e-books, — Internet usage via a handheld device in the last 3 months for private purposes for playing or downloading games, images, video or music, — Internet usage via a handheld device in the last 3 months for private purposes for using podcast service to automatically receive audio or video files of interest, — Internet usage via a handheld device in the last 3 months for private purposes for participating in social networks (creating user profile, posting messages or other contributions to facebook, twitter, etc.), — Internet usage via a handheld device in the last 3 months for other private activities, — use of Internet applications (apps) on a handheld device making use of information about where you are (e.g. GPS) in the last 3 months (yes; no; don’t know). Characteristics to be collected for individuals having used the Internet in the last 3 months and who are employees or self-employed (including family workers): — use of a portable computer or a handheld device to access the Internet for professional purposes (to perform work-related tasks) away from home or work in the last 3 months. Characteristics to be collected for individuals having used the Internet in the last 3 months via a portable computer or handheld device away from home or work: — problem encountered when using a portable computer or handheld device away from home or work to access the Internet: difficulty in obtaining information about cost of accessing the Internet, — problem encountered when using a portable computer or handheld device away from home or work to access the Internet: unexpectedly high bills (e.g. after moving outside local tariff area or roaming to foreign service), — problem encountered when using a portable computer or handheld device away from home or work to access the Internet: frequent difficulties with mobile phone network signal (unavailability of broadband or low speed, at least once a week), — problem encountered when using a portable computer or handheld device away from home or work to access the Internet: difficulties in setting or changing parameters for Internet access (e.g. switching from mobile to WiFi, activation of location aware application or activation of Internet access), — problem encountered when using a portable computer or handheld device away from home or work to access the Internet: inconvenience of using small screen or entering text on handheld device, — problem encountered when using a portable computer or handheld device away from home or work to access the Internet: other. Characteristics to be collected for individuals who have not used the Internet in the last 3 months either via a portable computer away from home or work or with a handheld device away from home or work: — reason for not using the Internet in the last 3 months via a portable computer or handheld device away from home or work: do not need Internet access away from home or work, — reason for not using the Internet in the last 3 months via a portable computer or handheld device away from home or work: do not know how to use, or use is too complicated, — reason for not using the Internet in the last 3 months via a portable computer or handheld device away from home or work: inconvenience of using small screen on a handheld device, — reason for not using the Internet in the last 3 months via a portable computer or handheld device away from home or work: too expensive (the device and/or the Internet subscription), — reason for not using the Internet in the last 3 months via a portable computer or handheld device away from home or work: unavailability of broadband or connection too slow, — reason for not using the Internet in the last 3 months via a portable computer or handheld device away from home or work: security or privacy concerns, — reason for not using the Internet in the last 3 months via a portable computer or handheld device away from home or work: other. 2. COVERAGE (a) The statistical units to be represented for the characteristics listed in heading 1(b) of this Annex that relate to households are households with at least one member in the age group 16 to 74. (b) The statistical units to be represented for the characteristics listed in heading 1(b) of this Annex that relate to individuals are individuals aged 16 to 74. (c) The geographical scope comprises households and/or individuals living in any part of the territory of the Member State. 3. REFERENCE PERIOD The main reference period for collecting statistics is the first quarter of 2012. 4. SOCIO-ECONOMIC BACKGROUND CHARACTERISTICS (a) For the subjects and their characteristics listed in heading 1(b) of this Annex that relate to households, the following background characteristics are to be collected: — region of residence (according to the NUTS1 classification of regions), — (optional) region of residence according to the NUTS2 classification, — geographical location: living in convergence regions (including phasing-out regions); living in regional competitiveness and employment regions, — degree of urbanisation: living in densely populated areas; living in intermediate populated areas; living in sparsely populated areas, — type of household: number of members in the household; (optional) number of persons aged from 16 to 24; (optional) number of students aged from 16 to 24; (optional) number of persons aged 25 to 64; (optional) number of persons aged 65 or over (to be collected separately: number of children under 16, (optional) number of children aged from 14 to 15, (optional) number of children aged from 5 to 13, (optional) number of children aged less than or equal to 4), — (optional) household’s net monthly income (to be collected as a value or in size bands compatible with income quartiles and (optional) income quintiles). (b) For the subjects and their characteristics listed in heading 1(b) of this Annex that relate to individuals, the following background characteristics are to be collected: — gender: male; female, — country of birth: native-born; foreign-born: born in another EU Member State; foreign born: born in non-EU country, — country of citizenship: national; non-national: national of other EU Member State; non-national: national of non-EU country, — (optional) legal marital status: unmarried; married (including registered partnership); widowed and not remarried (including widowed from registered partnership); divorced and not remarried (including legally separated and dissolved registered partnership), — (optional) de facto marital status: person living in a consensual union (partners are not married to each other); person not living in a consensual union, — age in completed years; (optional) under 16 and/or over 74, — highest completed level of education according to the International Standard Classification of Education (ISCED 97): low (ISCED 0, 1 or 2); middle (ISCED 3 or 4); high (ISCED 5 or 6); no formal education (ISCED 0); primary education (ISCED 1); lower secondary education (ISCED 2); upper secondary education (ISCED 3); post secondary education but not tertiary (ISCED 4); tertiary education first stage (ISCED 5); tertiary education second stage (ISCED 6), — employment situation: employee or self-employed, including family workers (optional: full-time employee or self-employed, part-time employee or self-employed, employee, employee with a permanent job or job of unlimited duration; employee with a temporary job or contract of limited duration; self-employed including family workers), — (optional) economic sector of employment: NACE Rev. 2 sections Description A Agriculture, forestry and fishing B, C, D and E Manufacturing, mining and quarrying and other industry F Construction G, H and I Wholesale and retail trades, transport, accommodation and food service activities J Information and communication K Financial and insurance activities L Real estate activities M and N Business services O, P, and Q Public administration, defence, education, human health and social work activities R, S, T and U Other services — employment situation: unemployed; students not in the labour force; other not in the labour force (optional for other not in the labour force: in retirement or early retirement or given up business; permanently disabled; in compulsory military or community service; fulfilling domestic tasks; other inactive person), — occupation according to the International Standard Classification of Occupations (ISCO-08): manual workers; non-manual workers; ICT workers, non-ICT workers; (optional) all occupations according to ISCO-08 coded at 2-digit level. 5. PERIODICITY The data are to be provided once for the year 2012. 6. DEADLINES FOR TRANSMISSION OF RESULTS (a) The individual data records, not allowing direct identification of statistical units concerned referred to in Article 6 and Annex II (6) to the Regulation (EC) No 808/2004 shall be transmitted to Eurostat before 5 October 2012. By that date, the dataset has to be finalised, validated and accepted. The computer readable transmission format for the individual data records shall follow the template provided by Eurostat. (b) A selected set of aggregate data as deemed to be necessary for validation and rapid publication purposes, where necessary flagged for confidentiality or unreliability, shall be forwarded to Eurostat before 5 October 2012. By that date, the dataset has to be finalised, validated and accepted. The tabulated, computer readable transmission format shall follow the template provided by Eurostat. (c) The metadata referred to in Article 6 of Regulation (EC) No 808/2004 shall be forwarded to Eurostat before 31 May 2012. The metadata shall follow the report template provided by Eurostat. (d) The quality report referred to in Article 7(3) of Regulation (EC) No 808/2004 shall be forwarded to Eurostat 1 month after the transmission of the last dataset, by 5 November 2012. The quality report shall follow the report template provided by Eurostat.