General eligible actions
Article 20
The following general actions shall be eligible for financial assistance to enhance prevention of, preparedness for and effective response to disasters: (a) studies, surveys, modelling and scenario building to facilitate the sharing of knowledge, best practices and information; (b) training, exercises, workshops, exchange of staff and experts, creation of networks, demonstration projects and technology transfer; (c) monitoring, assessment and evaluation actions; (d) public information, education and awareness raising and associated dissemination actions, so as to involve citizens in preventing and minimising the effects of disasters in the Union and to help Union citizens to protect themselves more effectively and in a sustainable manner; (e) establishment and running of a programme of lessons learnt from interventions and exercises in the context of the Union Mechanism, including on areas relevant to prevention and preparedness; and (f) communication actions and measures to raise awareness of the civil protection work of the Member States and of the Union in the areas of prevention of, preparedness for and response to disasters.