Ongoing support from sending organisations
Article 20
1. Prior to deployment, the sending organisation shall designate a contact person who shall be available for the duration of the deployment and who shall have regular contacts with the EU Aid Volunteer to: (a) support the settlement and transition of the EU Aid Volunteer; (b) provide necessary additional support to the EU Aid Volunteer and the hosting organisation; (c) take part in the mid-term and final reviews and in other meetings, if necessary; and (d) provide mediation support in case of disagreement between the hosting organisation and the EU Aid Volunteer. 2. If the designated contact person is no longer able to fulfil this role during the deployment, a replacement shall be provided as promptly as possible to ensure continuity of support.