Training program
Article 58
1. By 18 months after entry into force of this Regulation each TSO shall develop and adopt: (a) an initial training program for the certification and a rolling program for the continuous training of its employees in charge of real-time operation of the transmission system; (b) a training program for its employees in charge of operational planning. Each TSO shall contribute to developing and adopting training programs for employees of the relevant regional security coordinators; (c) a training program for its employees in charge of balancing. 2. The TSO's training programs shall include the knowledge of the transmission system elements, the operation of the transmission system, use of the on-the-job systems and processes, inter-TSO operations, market arrangements, recognising of and responding to exceptional situations in system operation, operational planning activities and tools. 3. TSO employees in charge of real-time operation of transmission system shall, as a part of its initial training, undergo training on interoperability issues between transmission systems based upon operational experiences and feedback from the joint training carried out with neighbouring TSOs in accordance with Article 63. That training on interoperability issues shall include preparation and activation of coordinated remedial actions required in all system states. 4. Each TSO shall include in its training program for the employees in charge of real-time operation of the transmission system the frequency of the trainings and the following components: (a) a description of the transmission system elements; (b) operation of the transmission system in all system states including restoration; (c) use of the on-the-job systems and processes; (d) coordination of inter-TSO operations and market arrangements; (e) recognition of and response to exceptional operational situations; (f) relevant areas of electrical power engineering; (g) relevant aspects of the Union internal electricity market; (h) relevant aspects of the network codes or guidelines adopted according to Articles 6 and 18 of Regulation (EC) No 714/2009; (i) safety and security of persons, nuclear and other equipment in transmission system operation; (j) inter-TSO cooperation and coordination in real-time operation and in operational planning at the level of main control rooms which shall be given in English unless otherwise specified; (k) joint training with transmission-connected DSOs and SGUs, where appropriate; (l) behavioural skills with particular focus on stress management, human acting in critical situation, responsibility and motivation skills; and (m) operational planning practices and tools, including those used with the relevant regional security coordinators in the operational planning. 5. The training program for employees in charge of operational planning shall include at least the aspects in points (c), (f), (g), (h), (j) and (m) of paragraph 4. 6. The training program for employees in charge of balancing shall include at least the aspects in points (c), (g) and (h) of paragraph 4. 7. Each TSO shall maintain records of employees' training programs for their period of employment. Upon request of the relevant regulatory authority, each TSO shall provide the scope and details of its training programs. 8. Each TSO shall review its training programs at least annually or following significant system changes. Each TSO shall update its training programs to reflect changing operational circumstances, market rules, network configuration and system characteristics, with particular focus on new technologies, changing generation and demand patterns and market evolution.