Right of access to, rectification, completion and erasure of personal data, and of restriction of the processing thereof
Article 52
1. The requests of third-country nationals in relation to the rights set out in Articles 15 to 18 of Regulation (EU) 2016/679 may be addressed to the competent authority of any Member State. The Member State responsible or the Member State to which the request has been made shall reply to such requests within 45 days of receipt of the request. 2. If a request for rectification, completion or erasure of personal data or restriction of the processing thereof is made to a Member State other than the Member State responsible, the authorities of the Member State to which the request has been made shall check the accuracy of the data and the lawfulness of the data processing in the EES within 30 days of the receipt of the request where that check can be done without consulting the Member State responsible. Otherwise, the Member State to which the request has been made shall contact the authorities of the Member State responsible within seven days and the Member State responsible shall check the accuracy of the data and the lawfulness of the data processing within 30 days of such contact. 3. In the event that data recorded in the EES are factually inaccurate, incomplete or have been recorded unlawfully, the Member State responsible or, where applicable, the Member State to which the request has been made shall rectify, complete or erase the personal data or restrict the processing of personal data in accordance with Article 35. The Member State responsible or, where applicable, the Member State to which the request has been made shall confirm in writing to the person concerned without delay that it has taken action to rectify, complete or erase the personal data of that person or to restrict the processing of such personal data. In the event that visa-related data recorded in the EES are factually incorrect, incomplete or have been recorded unlawfully, the Member State responsible or, where applicable, the Member State to which the request has been made shall first check the accuracy of these data against the VIS and shall, if necessary, amend them in the EES. Should the data recorded in the VIS be the same as in the EES, the Member State responsible or, where applicable, the Member State to which the request has been made, shall contact the authorities of the Member State which is responsible for entering these data in the VIS within seven days. The Member State which is responsible for entering the data in the VIS shall check the accuracy of the visa-related data and the lawfulness of their processing in the EES within 30 days of such contact and inform the Member State responsible or the Member State to which the request has been made which shall, if necessary, rectify or complete the personal data of the person concerned or restrict the processing of such data in, or erase such data from, the EES without delay and, where applicable, from the list of identified persons referred to in Article 12(3). 4. If the Member State responsible or, where applicable, the Member State to which the request has been made does not agree that data recorded in the EES are factually inaccurate, incomplete or have been recorded unlawfully, that Member State shall adopt an administrative decision explaining in writing to the third-country national concerned without delay why it is not prepared to rectify, complete or erase the personal data relating to him or her or restrict the processing of such data. 5. The Member State which has adopted the administrative decision pursuant to paragraph 4 of this Article shall also provide the third-country national concerned with information explaining the steps which he or she can take if he or she does not accept the explanation. This shall include information on how to bring an action or a complaint before the competent authorities or courts of that Member State and any assistance that is available in accordance with the laws, regulations and procedures of that Member State, including from the supervisory authority established in accordance with Article 51(1) of Regulation (EU) 2016/679. 6. Any request made pursuant to paragraphs 1 and 2 shall contain the minimum information necessary to identify the third-country national concerned. Fingerprints may be requested for this purpose only in duly justified cases and where there are substantive doubts as to the identity of the applicant. That information shall be used exclusively to enable that third-country national to exercise the rights referred to in paragraph 1 and shall be erased immediately afterwards. 7. Whenever a person makes a request in accordance with paragraph 1 of this Article, the competent authority of the Member State responsible or of the Member State to whom the request has been made shall keep a record in the form of a written document that such a request was made. That document shall contain information on how that request was dealt with and by which authority. The competent authority shall make that document available to the supervisory authority established in accordance with Article 51(1) of Regulation (EU) 2016/679, within seven days.