Consumer information
Article 20
Member States shall take appropriate measures to ensure that information on the rights of consumers under this Directive, and on the means to enforce those rights, are available to consumers.
Directive (EU) 2019/771 Article 20
Directive (EU) 2019/771 Article 20
Other provisions in Directive (EU) 2019/771
- Article 15: Price reduction
- Article 16: Termination of the sales contract
- Article 17: Commercial guarantees
- Article 18: Right of redress
- Article 19: Enforcement
- Article 21: Mandatory nature
- Article 22: Amendments to Regulation (EU) 2017/2394 and Directive 2009/22/EC
- Article 23: Repeal of Directive 1999/44/EC
- Article 24: Transposition
- Article 25: Review
CitationArticle 20 of Directive (EU) 2019/771 (LawPlayer, data as of 2026-07-04)
© European Union, https://eur-lex.europa.eu, 1998-2026. Reuse authorised under Commission Decision 2011/833/EU, provided the source is acknowledged.
What to look at next
Directive (EU) 2019/771, full textThe complete text of this law, so you can read this section in contextEuropean Union legislationEU Legal Acts by type and yearGrouped by instrument type and year of enactment, so you can find others of the same kindBrowse by type and yearEuropean Union: what this database coversWhich datasets are here, which official source they come from, and how current they areEuropean Union overview