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Commission Delegated Regulation (EU) 2019/2016 ANNEX VII

Commission Delegated Regulation (EU) 2019/2016 ANNEX VII

Information to be provided in visual advertisements, in technical promotional material, in distance selling, except distance selling on the internet

ANNEX VIISupplementary provisions

ANNEX VII Information to be provided in visual advertisements, in technical promotional material, in distance selling, except distance selling on the internet 1.    In visual advertisements, for the purposes of ensuring conformity with the requirements laid down in point 1(e) of Article 3 and point 1(c) of Article 4, the energy efficiency class and the range of energy efficiency classes available on the label shall be shown as set out in point 4 of this Annex. 2.    In technical promotional material, for the purposes of ensuring conformity with the requirements laid down in point 1(f) of Article 3 and point 1(d) of Article 4 the energy efficiency class and the range of energy efficiency classes available on the label shall be shown as set out in point 4 of this Annex. 3.    Any paper-based distance selling must show the energy efficiency class and the range of energy efficiency classes available on the label as set out in point 4 of this Annex. 4.    The energy efficiency class and the range of energy efficiency classes shall be shown, as indicated in Figure 1, with: (a) an arrow, containing the letter of the energy efficiency class in 100 % white, Calibri Bold and in a font size at least equivalent to that of the price, when the price is shown; (b) the colour of the arrow matching the colour of the energy efficiency class; (c) the range of available energy efficiency classes in 100 % black; and, (d) the size shall be such that the arrow is clearly visible and legible. The letter in the energy efficiency class arrow shall be positioned in the centre of the rectangular part of the arrow, with a border of 0,5 pt in 100 % black placed around the arrow and the letter of the energy efficiency class. By way of derogation, if the visual advertisement, technical promotional material or paper-based distance selling is printed in monochrome, the arrow can be in monochrome in that visual advertisement, technical promotional material or paper-based distance selling. Figure 1 Coloured/monochrome left/right arrow, with range of energy efficiency classes indicated 5.    Telemarketing-based distance selling must specifically inform the customer of the energy efficiency class of the product and of the range of energy efficiency classes available on the label, and that the customer can access the full label and the product information sheet through a free access website, or by requesting a printed copy. 6.    For all the situations mentioned in points 1 to 3 and 5, it must be possible for the customer to obtain, on request, a printed copy of the label and the product information sheet.

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Other provisions in Commission Delegated Regulation (EU) 2019/2016

Compiled from an official source version. Later amendments or repeals may not be reflected; the official text prevails. · Read the official text ↗ · Data as of 2026-07-04

CitationANNEX VII of Commission Delegated Regulation (EU) 2019/2016 (LawPlayer, data as of 2026-07-04)

© European Union, https://eur-lex.europa.eu, 1998-2026. Reuse authorised under Commission Decision 2011/833/EU, provided the source is acknowledged.

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