s 135 Notification requirements
(1) This section applies where a complaint— (a) is excluded from the jurisdiction of the ombudsman scheme under section 126, or by virtue of scheme rules made under section 127; (b) is dismissed, or referred to another body, by virtue of scheme rules; (c) is settled, withdrawn or abandoned (or treated as withdrawn or abandoned by virtue of scheme rules). (2) The ombudsman must notify— (a) the complainant; (b) the respondent; (c) any relevant authorising body, in relation to the respondent, notified of the complaint in accordance with rules within section 133(3)(k), and, in a case within subsection (1)(a) or (b), must give reasons for the exclusion, dismissal or referral.