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Directive 2011/83/EU of the European Parliament and of the… Article 22

Directive 2011/83/EU of the European Parliament and of the… Article 22

Additional payments

Article 22

Before the consumer is bound by the contract or offer, the trader shall seek the express consent of the consumer to any extra payment in addition to the remuneration agreed upon for the trader’s main contractual obligation. If the trader has not obtained the consumer’s express consent but has inferred it by using default options which the consumer is required to reject in order to avoid the additional payment, the consumer shall be entitled to reimbursement of this payment.

Read the full instrument → · Read this in context: CHAPTER IV — OTHER CONSUMER RIGHTS →

Other provisions in CHAPTER IV — OTHER CONSUMER RIGHTS

Compiled from an official source version. Later amendments or repeals may not be reflected; the official text prevails. · Read the official text ↗ · Data as of 2026-07-04

CitationArticle 22 of Directive 2011/83/EU of the European Parliament and of the… (LawPlayer, data as of 2026-07-04)

© European Union, https://eur-lex.europa.eu, 1998-2026. Reuse authorised under Commission Decision 2011/833/EU, provided the source is acknowledged.

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