Directive 2011/83/EU of the European Parliament and of the… Article 22
Directive 2011/83/EU of the European Parliament and of the… Article 22
Additional payments
Article 22
Before the consumer is bound by the contract or offer, the trader shall seek the express consent of the consumer to any extra payment in addition to the remuneration agreed upon for the trader’s main contractual obligation. If the trader has not obtained the consumer’s express consent but has inferred it by using default options which the consumer is required to reject in order to avoid the additional payment, the consumer shall be entitled to reimbursement of this payment.
Compiled from an official source version. Later amendments or repeals may not be reflected; the official text prevails. · Read the official text ↗ · Data as of 2026-07-04
CitationArticle 22 of Directive 2011/83/EU of the European Parliament and of the… (LawPlayer, data as of 2026-07-04)