Consumer protection
Article 78
The Parties shall cooperate in order to align the standards of consumer protection in Serbia to those of the Community. Effective consumer protection is necessary in order to ensure the proper functioning of the market economy, and this protection will depend on the development of an administrative infrastructure in order to ensure market surveillance and law enforcement in this field. To that end, and in view of their common interests, the Parties shall ensure: (a) a policy of active consumer protection, in accordance with Community law, including the increase of information and development of independent organisations; (b) the harmonisation of legislation of consumer protection in Serbia on that in force in the Community; (c) effective legal protection for consumers in order to improve the quality of consumer goods and maintain appropriate safety standards; (d) monitoring of rules by competent authorities and providing access to justice in case of disputes; (e) exchange information on dangerous products.