Subject matter, scope and definitions
Article 1
1. This Decision establishes the uniform detailed specifications for data collection and analysis to monitor and evaluate the functioning of the EURES network – the EURES Performance Measurement System – by defining the performance dimensions to be measured, the performance indicators, possible data sources and processes for data collection and analysis. 2. The EURES Performance Measurement System shall, inter alia, be used for: (a) the collection, sharing and joint analysis of information referred to in Article 30 of Regulation (EU) 2016/589; (b) the reflection on resource allocation and priorities for the programming of EURES activities referred to in Article 31 of Regulation (EU) 2016/589; (c) the reflection on business models and organisation of the EURES network and other essential input to the activity reports to Union institutions and the ex-post evaluation report referred to in Articles 33 and 35 of Regulation (EU) 2016/589 respectively. 3. For the purposes of this Decision the following definitions shall apply: (a) ‘performance dimensions’ means the following areas of EURES activities to be measured by indicators: (1) information and guidance; (2) employment performance; (3) customer satisfaction; (4) communication, cooperation and outreach; and (5) horizontal support; (b) ‘performance indicators’ means the following indicators that directly relate to EURES activity and cooperation within the network: (1) ‘core indicators’ which relate to EURES activities undertaken in the individual Member States regarding support services to workers and employers in accordance with Article 32(1) of Regulation (EU) 2016/589; (2) ‘network indicators’, which relate to the overall operation of the EURES network including data required under other provisions in Regulation (EU) 2016/589 and those collected by the European Coordination Office; (c) ‘contextual indicators’ means indicators that relate to labour market, employment policies and EURES organisational structures and may be derived from other sources than those under the control of EURES; (d) ‘contact’ means any single interaction which occurs between staff of EURES Members and Partners and a customer (worker or employer) with an intra-EU labour mobility dimension; (e) ‘event’ means any planned occasion organised by or with the participation of the EURES Member or Partner to provide information on intra-EU labour mobility or to facilitate recruitments and placements such as job fairs, conferences and information sessions; (f) ‘job placement’ is the result of the process of filling a job vacancy, as defined in Article 3(3) of Regulation (EU) 2016/589, including opportunities for apprenticeships and traineeships; (g) ‘job application’ means a document or a set of documents that an applicant transfers to an employer or an employment service as part of the process of informing an employer of the applicant's availability and desire to be employed in a particular place of employment or position.