Time limits
1. A requesting authority may remind a requested authority that it has not yet responded to a previous request for cooperation by sending a ‘Reminder message for administrative cooperation’ document, as set out in Table 9 of Annex I.
2. Where the requested authority does not respond to a request within the time limits provided for in Article 11(1) of Regulation (EU) No 389/2012 it shall send information on the reasons for the failure using an ‘Answer message’ document, as set out in Table 8 of Annex I to this Regulation.
Refusal to cooperate
Where the requested authority refuses to handle a request for information, to carry out an administrative enquiry relating to the requested information, or to provide the information requested, it shall notify the requesting authority using the CCN secure mail system providing at least the following information:
(a)
the follow-up correlation ID of the relevant mutual administrative assistance document sent by the requesting authority, as set out in Code List 1 of Annex II;
(b)
the date of the decision to refuse the request;
(c)
the identity of the requested authority issuing the refusal;
(d)
the grounds for refusal in accordance with Articles 7(2), 21(1), 25 or 33(2) of Regulation (EU) No 389/2012.
It shall send such notification as soon as it has taken its decision and in any event within three months of receipt of the request.
