Article 13–Article 14 · 2 articles
Compiled from an official source version. Later amendments or repeals may not be reflected; the official text prevails. · Read the official text ↗
Personal data
1. The service providers or network managers in case of assistance and problem-solving services shall ensure that the statistics aggregated and transmitted by them to the common data repository do not contain any personal data.
2. The common user feedback tool shall allow users to comment anonymously about their experience with the services provided through the gateway. The free text box shall include a warning to users not to include personal data.
Entry into force
This Regulation shall enter into force on the twentieth day following that of its publication in the Official Journal of the European Union .
It shall apply from 12 December 2020.
Source: EUR-Lex (Publications Office of the EU), © European Union, reuse permitted under Commission Decision 2011/833/EU.