已失效Directive 2002/65/EC of the European Parliament and of the… Article 11
Directive 2002/65/EC of the European Parliament and of the… Article 11
Article 11
Sanctions
Member States shall provide for appropriate sanctions in the event of the supplier's failure to comply with national provisions adopted pursuant to this Directive.
They may provide for this purpose in particular that the consumer may cancel the contract at any time, free of charge and without penalty.
These sanctions must be effective, proportional and dissuasive.
Compiled from an official source version. Later amendments or repeals may not be reflected; the official text prevails. · Read the official text ↗ · Data as of 2026-07-04
CitationArticle 11 of Directive 2002/65/EC of the European Parliament and of the… (LawPlayer, data as of 2026-07-04)