已失效Directive 2002/65/EC of the European Parliament and of the… Article 14
Article 14
Out-of-court redress
1. Member States shall promote the setting up or development of adequate and effective out-of-court complaints and redress procedures for the settlement of consumer disputes concerning financial services provided at distance.
2. Member States shall, in particular, encourage the bodies responsible for out-of-court settlement of disputes to cooperate in the resolution of cross-border disputes concerning financial services provided at distance.
Compiled from an official source version. Later amendments or repeals may not be reflected; the official text prevails. · Read the official text ↗ · Data as of 2026-07-04
CitationArticle 14 of Directive 2002/65/EC of the European Parliament and of the… (LawPlayer, data as of 2026-07-04)
