Grievance mechanism
s 15
Open ↗(1) The Council may establish a mechanism to regulate procedures relating to complaints of grievance that should function for the following purposes: (a) as an intermediary between the Council, members of the Council and the public; (b) to determine process and procedure for a complaint system; (c) to establish an efficient and swift dispute resolution system to ensure public confidence in the members of the Council and the media industry; and (d) to promote understanding and compliance of the ethical and responsible journalism. (2) The determination of the regulatory mechanism for procedures relating to complaints of grievance shall be made and adopted by the Council from time to time, by a resolution of a simple majority of votes of the members present and voting at the general meeting.