s 17 Refusal to process application for licence
The Director General may refuse to proceed with an application for a licence to operate or provide, or may require that the application be appropriately amended or completed and resubmitted or that a fresh application be submitted in its place if— (a) the application form as prescribed is not duly completed by reason of any omission or misdescription; (b) the application form contains an error or alteration; or (c) the application does not comply with any other prescribed requirement.