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← Consumer Protection Act 1999

Consumer Protection Act 1999 s 56

Consumer Protection Act 1999 s 56

s 56 Implied guarantee as to price

(1) Where services are supplied to a consumer, there shall be implied a guarantee that the consumer shall not be liable to pay to the supplier more than the reasonable price for the services where the price for the services is not— (a) determined by the contract; (b) left to be determined in a manner agreed by the contract; or (c) left to be determined by the course of dealing between the parties. (2) Where there is a failure to comply with the implied guarantee under subsection (1), the consumer’s only right of redress shall be to refuse to pay more than the reasonable price. (3) Nothing in Part IX shall be taken to confer on the consumer any other right of redress. (4) For the purposes of this section, what is a “reasonable price” shall be a question of fact depending on the circumstances of each particular case, and where the price has been fixed under any written law, the reasonable price shall be as may be specified under that written law.

Malay text (authoritative)

Gerenti tersirat mengenai harga

(1) Jika perkhidmatan dibekalkan kepada pengguna, maka hendaklah tersirat suatu gerenti bahawa pengguna tidak dikenakan membayar kepada pembekal lebih daripada harga yang munasabah bagi perkhidmatan itu jika harga perkhidmatan itu tidak— (a) ditentukan melalui kontrak; (b) dibiarkan untuk ditentukan dengan cara yang dipersetujui melalui kontrak; atau (c) dibiarkan untuk ditentukan menurut perjalanan urusan antara pihak-pihak itu. (2) Jika terdapat kegagalan untuk mematuhi gerenti tersirat di bawah subseksyen (1), hak tebus rugi bagi pengguna hanyalah untuk enggan membayar lebih daripada harga yang munasabah itu. (3) Tiada apa-apa jua dalam Bahagian IX boleh dikira sebagai memberi pengguna apa-apa hak tebus rugi yang lain. (4) Bagi maksud seksyen ini, apa yang dikatakan “harga yang munasabah” ialah persoalan fakta yang bergantung pada hal keadaan setiap kes tertentu, dan jika harga telah ditetapkan di bawah manamana undang-undang bertulis, harga yang munasabah hendaklah sebagaimana yang dinyatakan di bawah undang-undang bertulis itu.

Read this section in the full act → · Open Part VIII →

Find Act 599 on lom.agc.gov.my ↗

Text as at 1 November 2019 (LOM reprint); amendments made after that date may not be incorporated.

Source: Laws of Malaysia, Attorney General's Chambers of Malaysia (lom.agc.gov.my). Not a copy of the Gazette printed by the Government Printer (Interpretation Acts 1948 and 1967, s 61).

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