Government Website and Electronic Bulletin (E-Bulletin) Board.
SEC. 20. Government Website and Electronic Bulletin (E-Bulletin) Board. - National government agencies, offices, instrumentalities, including local governments, are mandated to consistently enhance their existing websites and establish an e-Bulletin Board for efficient information dissemination. The website and e-bulletin board should be interactive, well-designed, functional, and mobile-friendly, prioritizing security and accessibility. Regular updates to website content shall also be required.
Minimum Standards.
SEC. 21. Minimum Standards. - The following shall be the minimum standards for government websites and information portals. They shall:
(a) Include direct and easily identifiable links to: (1) description of the mission, statutory authority, and the organizational structure of the agency; and (2) frequently asked questions (FAQs) with the corresponding answers; and other common matters of public concern;
(b) Include direct and easily identifiable links to the relevant and applicable portals and E-Government Programs public service delivery;
(c) Include the ability to provide access to public information via an API;
(d) Include an up-to-date government directory containing the contact information, such as emails and telephone numbers, of the offices and officials within an agency;
(e) Be compliant with the Philippine Web Accessibility policy, or any relevant and updated issuance from the DICT; and
(f) Provide a real-time citizen feedback mechanism integrated into all E-Government platforms to allow users to rate services, provide comments, and report issues directly, Data from this mechanism shall be publicly aggregated and published quarterly to ensure transparency and guide service improvements.
Information Dissemination Through Website and E-Bulletin Board.
SEC. 22. Information Dissemination Through Website and E-Bulletin Board. - Government offices, agencies, and instrumentalities required by law or rules to share public notices, documents, or information shall publish the same on their websites, e-bulletin boards, and verified official government social media accounts, in addition to traditional publication methods.
Except as provided by law, publication of notices, documents, or any other information on the website and e-bulletin board shall be construed as sufficient notice for purpose of this Act. Date of publication shall be reckoned from the date on which the notice, document, or information was first uploaded and made accessible to the public.
