Private Healthcare Facilities and Services Act 1998 s 36
s 36 Patient grievance mechanism
(1) The licensee of a private healthcare facility or service or holder of a certificate of registration shall establish a plan for grievance mechanism for patients using the premises of the private healthcare facility or service.
(2) A grievance mechanism plan and grievance procedure shall be as prescribed.
Read this section in the full act → · Open Part VI →
Find Act 586 on lom.agc.gov.my ↗
Text as at 1 May 2006 (LOM reprint); amendments made after that date may not be incorporated.
Source: Laws of Malaysia, Attorney General's Chambers of Malaysia (lom.agc.gov.my). Not a copy of the Gazette printed by the Government Printer (Interpretation Acts 1948 and 1967, s 61).