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← Consumer Protection Act 1999

Consumer Protection Act 1999 s 37

Consumer Protection Act 1999 s 37

s 37 Implied guarantee as to repairs and spare parts

(1) Where imported or locally manufactured goods are supplied to a consumer, there shall be implied a guarantee that the manufacturer and the supplier will take reasonable action to ensure that facilities for the repair of the goods and the supply of spare parts for the goods are reasonably available for a reasonable period after the goods are so supplied. (2) Subsection (1) shall not apply where reasonable action has been taken to notify the consumer, at or before the time the imported or locally manufactured goods are supplied, that the manufacturer or the supplier or both does not undertake that repair facilities and spare parts will be available for those goods. (3) Where reasonable action has been taken to notify the consumer, at or before the time the goods are supplied, that the manufacturer or supplier or both does not undertake that repair facilities and spare parts will be available for those goods after the expiration of a specified period, subsection (1) shall not apply in relation to the imported or locally manufactured goods after the expiration of that period.

Malay text (authoritative)

Gerenti tersirat mengenai pembaikan dan barang ganti

(1) Jika barang import atau buatan tempatan dibekalkan kepada pengguna, maka hendaklah tersirat suatu gerenti bahawa pengilang dan pembekal akan mengambil tindakan munasabah untuk memastikan bahawa kemudahan bagi pembaikan barang itu dan bekalan barang ganti bagi barang itu boleh didapati dengan munasabah selama suatu tempoh yang munasabah selepas barang itu dibekalkan sedemikian. (2) Subseksyen (1) tidaklah terpakai jika tindakan munasabah telah diambil untuk memaklumkan pengguna, pada atau sebelum masa barang import atau buatan tempatan itu dibekalkan, bahawa pengilang atau pembekal atau kedua-duanya tidak mengaku janji bahawa kemudahan pembaikan dan barang ganti akan boleh didapati bagi barang itu. (3) Jika tindakan munasabah telah diambil untuk memaklumkan pengguna, pada atau sebelum masa barang itu dibekalkan, bahawa pengilang atau pembekal atau kedua-duanya tidak mengaku janji bahawa kemudahan pembaikan dan barang ganti akan boleh didapati bagi barang itu selepas tamat suatu tempoh tertentu, subseksyen (1) tidaklah terpakai berhubung dengan barang import atau buatan tempatan itu selepas tamat tempoh itu.

Read this section in the full act → · Open Part V →

Find Act 599 on lom.agc.gov.my ↗

Text as at 1 November 2019 (LOM reprint); amendments made after that date may not be incorporated.

Source: Laws of Malaysia, Attorney General's Chambers of Malaysia (lom.agc.gov.my). Not a copy of the Gazette printed by the Government Printer (Interpretation Acts 1948 and 1967, s 61).

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