reg 11 Monitoring
(1) When appropriate, with regard to the risks to the health and safety of consumers presented by electrical equipment, the manufacturer must— (a) carry out sample testing of electrical equipment made available on the market; (b) investigate complaints that electrical equipment is not in conformity with Part 2; (c) keep a register of— (i) complaints that electrical equipment is not in conformity with Part 2; (ii) electrical equipment which is found not to be in conformity with Part 2; and (iii) electrical equipment recalls; and (d) keep distributors informed of any monitoring carried out under this regulation. (2) The manufacturer must keep an entry made in the register for a period of at least 10 years beginning on the day on which the obligation to make the entry arose.