reg 24 Monitoring
(1) When deemed appropriate, with regard to the risks to the health and safety of end-users presented by a product, an importer must— (a) carry out sample testing of a product made available by the importer on the market, (b) investigate complaints that a product placed on the market by the importer is not in conformity with Part 2, and (c) keep distributors informed of actions carried out under sub-paragraphs (a) and (b). (2) An importer must keep a register of— (a) complaints that a product is not in conformity with Part 2, (b) products which are found not to be in conformity with Part 2, and (c) product recalls. (3) An importer must keep an entry made in the register for a period of at least 10 years beginning on the day on which the obligation to make the entry arose.