reg 12 Reference of disputes to OFCOM
(1) This regulation applies in relation to a request made by a network provider under regulation 4, 5, 6, 7, 8 or 9. (2) Subject to paragraph (3), if the request is in dispute it may be referred to OFCOM by the person making the request or the person to which the request was made. (3) A reference to OFCOM must not be made until there is no realistic prospect of the dispute being resolved without that reference. (4) A request is in dispute if— (a) it has been refused in whole or in part; (b) the terms under which the request is to be granted cannot be agreed; or (c) there has been no response to the request within the time limit given for responding. (5) In the case of a dispute falling within paragraph (4)(c), only the network provider making the request may refer the dispute. (6) A reference under this regulation must be made in such manner as is required by OFCOM. (7) A requirement under paragraph (6) is to be imposed, withdrawn or modified by OFCOM publishing a notice in such manner as they consider appropriate for bringing the requirement, withdrawal or modification to the attention of persons who, in OFCOM's opinion, are likely to be affected by it. (8) Different requirements may be imposed for different cases.