After regulation 2 of the principal Regulations, there shall be inserted the following regulation—
Extension of Pensions Ombudsman’s jurisdiction to scheme administrators
(2A)
(1) The Pensions Ombudsman may investigate and determine any complaint in relation to the administration of a personal or an occupational pension scheme, involving an authorised complainant and the administrator of the scheme.
(2) Where the Pensions Ombudsman commences an investigation under paragraph (1), the provisions of Part X of the Act (the Pensions Ombudsman) shall apply in relation to the administrator as they would apply in relation to the trustees or managers of the scheme.
(3) In this regulation, “administrator” means any person, other than the trustees or managers of a scheme or the employer to which the scheme relates or has related, concerned with the administration of the scheme.