The Education (Investigation of Parents’ Complaints) (England) Regulations 2007

• Citation: S.I. 2007/1089
• Sections: 6

Section 1 Citation, commencement, and application

(1) These Regulations may be cited as the Education (Investigation of Parents’ Complaints) (England) Regulations 2007 and come into force on 27 th April 2007.

(2) These Regulations apply only in relation to England.

Section 2 Interpretation

In these Regulations—

“the 2002 Act ” means the Education Act 2002 ;

“the 2005 Act ” means the Education Act 2005.

Section 3 Qualifying complaints

For the purposes of section 11A(2)(a)(i) of the 2005 Act, a complaint is of a prescribed description if it is about one or more of the following areas—

(a) the quality of the education provided in the school;

(b) how far the education provided in the school meets the needs of the range of pupils at the school;

(c) the educational standards achieved in the school;

(d) the quality of the leadership in and management of the school, including whether the financial resources made available to the school are managed effectively;

(e) the spiritual, moral, social and cultural development of the pupils at the school; and

(f) the contribution made by the school to the well-being of those pupils.

Section 4 Qualifying complaints

For the purposes of section 11A(2)(a)(ii) of the 2005 Act, a complaint is not a qualifying complaint if it is about a matter falling to be dealt with in accordance with any procedures established or required to be established in relation to the school by or under any enactment other than subsection (1)(a) of section 29 (additional functions of governing body) of the 2002 Act.

Section 5 Qualifying complaints

For the purposes of section 11A(2)(c) of the 2005 Act, a person making a complaint satisfies the prescribed condition if, before making the complaint, that person has followed any complaints procedure :

(a) where the school falls within paragraph (a), (b) or (c) of section 5(2) of the 2005 Act, established by the governing body of the relevant school pursuant to section 29(1)(a) of the 2002 Act; or

(b) where the school falls within paragraph (d), (e), (f) or (g) of section 5(2) of the 2005 Act, established in relation to the school.

Section 6 Qualifying complaints

The Chief Inspector may determine that the condition in regulation 5 is not to apply in relation to a person making a complaint.